Sold by: SVL
Implementation services for the NiCE Workforce Management AWS cloud hosted platform and applicable to AWS services related to hosting and integrating to that platform.
Overview
Our team of specialists help to uncover your business needs, and define a bespoke solution based on your unique challenges and requirements.
We ensure the smooth roll out of your new solution. This includes carefully planning the implementation with you to ensure minimal business disruption.
SVL continue providing added value through our managed service, giving you access to expert advice, guidance on system enhancements and prompt issue resolution.
Highlights
- SVL has been a NiCE partner for over 25 years. Trust us to help you unlock the true potential of your people with leading WFM technology.
- NiCE Platinum Partner, UK Based Implementation Experts.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
SVL includes standard technical support with all SVL Cloud Services. Before you contact SVL technical support please review all product information and the customer-responsibility portion of this document. SVL technical support can assist you with the following issues:
Problems with the operation of supported SVL products for live or development environments.
Technical questions about the operation of supported SVL services.
Product change or enhancement requests.
Email servicedesk@svl.co.uk Phone +44 1355 900000
Software associated with this service
By NICE
NICE CXone Mpower is the customer service AI platform helping organizations of all sizes automate customer service from start to finish.
Move beyond traditional inbound service and into proactive AI-driven experiences to boost revenue, increase efficiency, and cut costs at scale. CXone Mpower seamlessly orchestrates customer service workflows, agents, and knowledge across every touchpoint.
What sets CXone Mpower apart? It's trained on the industry's largest , most trusted CX dataset, offers an open framework with endless integration possibilities, and offers a complete suite of advanced AI applications connected on a single platform designed to unlock smoother operations, eliminate inefficiency, and deliver results.