Sold by: Artificial Intelligence Solutions
Deployed on AWS
Case Desk is a no-code platform for building interfaces and application processing workflows without involving developers.
Overview
Case Desk is a no-code platform for managing, automating, and optimizing application processing and decision-making workflows. The platform enables businesses to independently create and configure interfaces, processing queues, and operational workflows without involving developers. Case Desk helps organizations quickly launch new processes and adapt them to changing business requirements.
Case Desk can be used for credit application review, debt collection processing, financial monitoring workflows, customer request handling, compliance checks, internal service processes, operation approvals, and manual verification workflows.
Each business process is managed as a separate project with flexible configuration of workflows, operator roles, and processing interfaces. Users can configure forms and application fields, customize operator interfaces, manage statuses and processing stages, and adapt workflows to specific business requirements.
Case Desk provides centralized application management, task distribution between employees, change history tracking, user activity audit logs, analytics and reporting, processing efficiency monitoring, and flexible interface customization.
The platform enables organizations to quickly implement and modify workflows without involving a development team. This helps reduce implementation time, lower support costs, and improve operational transparency.
Case Desk is suitable for banks, financial institutions, contact centers, support teams, and organizations that process high volumes of applications and require structured decision-making workflows.
Highlights
- No-code builder for application processing interfaces and workflows without developer involvement.
- Flexible projects, queues, and workflow routing for any business process.
- Application management, analytics, operator control, and full change history in one platform.
Details
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 13
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Monthly Subscription | Monthly subscription license for platform deployment and usage. | $25,000.00 |
Vendor refund policy
Buyers may request a refund by contacting us at sales@ais-digital.com . Refund requests must be submitted within 7 days of the initial purchase. Refunds are subject to review and are processed in accordance with AWS Marketplace refund policies. After this period, no refunds are provided.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Initial AWS Marketplace release of Case Desk. Preconfigured AMI including Case Desk, Case Desk Integration, PostgreSQL, RabbitMQ, and Redis. All required services start automatically during EC2 instance initialization.
Additional details
Usage instructions
Launch an EC2 instance using the provided AMI and the recommended instance type c5.xlarge.
All required services start automatically during instance startup.
Access:
- Case Desk Web Interface: port 8080
- SSH: port 22
SSH access:
- Username: admin
- Port: 22
Ensure that the required ports are allowed in the EC2 Security Group configuration before accessing the application.
Support
Vendor support
For product support, customers can contact us at sales@ais-digital.com . We provide assistance with installation, configuration, and operation of the Virtual Agentic Office. All support inquiries receive a response within 24 hours during business days. Additional support options or escalation paths can be arranged upon request.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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