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    MAPSI Cloud Managed Operations Service

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    MAPSI LIMITED Cloud Managed Operations Service delivers 24/7 AWS infrastructure monitoring, incident response, cost optimization, and security operations for enterprise workloads. Backed by AWS-certified engineers, we help you maximize uptime, reduce cloud spend, and stay compliant — so your team can focus on innovation, not operations.

    Overview

    MAPSI LIMITED Cloud Managed Operations Service is an end-to-end AWS managed operations offering designed for enterprises running mission-critical workloads on AWS. Our service covers the full lifecycle of cloud operations — from proactive monitoring and incident management to cost governance, security hardening, and compliance reporting. Our AWS-certified engineering team operates 24×7×365 with defined SLAs, providing real-time alerting, root-cause analysis, and remediation across Amazon EC2, Amazon RDS, Amazon S3, Amazon EKS, AWS Lambda, Amazon CloudWatch, AWS Config, AWS Security Hub, AWS Cost Explorer, and the broader AWS ecosystem. We integrate seamlessly with your existing DevOps toolchain and provide monthly operational reviews with actionable insights. MAPSI LIMITED helps customers reduce mean-time-to-resolution (MTTR) by up to 60%, lower AWS spend by 15–30% through FinOps best practices, and maintain continuous compliance with frameworks such as ISO 27001, SOC 2, and China MLPS 2.0. This service complements AWS Managed Services (AMS) and works with all AWS Marketplace third-party software products deployed on AWS.

    Highlights

    • 24/7/365 AWS Managed Operations — Round-the-clock monitoring, incident response, and remediation by AWS-certified engineers across Amazon EC2, RDS, S3, EKS, Lambda, and the full AWS ecosystem, with guaranteed SLAs and up to 60% reduction in mean-time-to-resolution.
    • FinOps-Driven Cloud Cost Optimization — Continuous AWS cost analysis, reserved instance/savings plan recommendations, idle resource cleanup, and monthly FinOps reviews that typically reduce AWS spend by 15–30% without sacrificing performance.
    • Continuous Security & Compliance — Hardening AWS workloads with AWS Security Hub, AWS Config, GuardDuty, and IAM best practices; supporting compliance with ISO 27001, SOC 2, and China MLPS 2.0, with quarterly audit-ready reporting.

    Details

    Delivery method

    Deployed on AWS
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    Support

    Vendor support

    MAPSI LIMITED Cloud Managed Operations — SupportEmail: support@mapsi.cc  Support Level: 24×7×365 follow-the-sun support with tiered SLA — P1 incident response within 15 minutes, P2 within 1 hour, P3 within 4 business hours. Dedicated Technical Account Manager (TAM) included for Enterprise tier customers.