Sold by: Newgen
Simplify your complex, content-driven business needs with one comprehensive low code digital transformation platform
4.5
Overview
NewgenONE is an industry leading unified, cloud-based digital transformation platform that automates end-to-end processes while enabling intelligent, citizen-centric and responsive governance. NewgenONE comprises of 3 platforms: 1. Contextual Content Services Platform to manage complex business information and extract intelligent insights 2. Low Code Process Automation Platform to digitize end-to-end customer and employee journeys with low code 3. Omnichannel Customer Engagement Platform to deliver personalized communications across channels at scale
Highlights
- Newgen rated as a 'Strong Performer' in Forrester ECM Content Platforms Wave™ Report, Q2 2021
- Newgen rated as a 'Niche Player' for Low-code Application Platforms (LCAP), 2021
- Newgen rated as a Business Automation 'Leader' in the 2021 Aspire Leaderboard for CCM
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
50 | Base Pack | $613,800.00 |
Vendor refund policy
Please contact awsmarketplace@newgensoft.com for support on any queries
Legal
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Delivery details
Software as a Service (SaaS)
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Resources
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Manu G.
Powerful Low-Code BPM Platform with Seamless Automation
Reviewed on Dec 02, 2025
Review provided by G2
What do you like best about the product?
In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means you don't need extensive technical expertise to get started. Additionally, it offers comprehensive end-to-end automation and effective user management, both of which I find very impressive.
What do you dislike about the product?
The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment.
What problems is the product solving and how is that benefiting you?
I am using NewgenOne to automate the workflows, designing end to end processes with user and rights management.
reviewer2445606
Automated process efficiency enhanced with improved setup simplicity
Reviewed on Jun 03, 2024
Review provided by PeerSpot
What is our primary use case?
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently.
How has it helped my organization?
NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates processes and helps increase efficiency.
What is most valuable?
NewgenONE's document management and workflow approach tools are very useful. Additionally, its low-code platform allows semi-technical users to drag and drop to automate processes with fewer technical skills required. This makes it very accessible.
What needs improvement?
Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even when using other systems like MQ, you need some technical skills for integration.
For how long have I used the solution?
I have been using NewgenONE for three or four years.
What do I think about the stability of the solution?
There are issues with stability; sometimes, we have to restart it, which is not helpful. Stability needs improvement.
What do I think about the scalability of the solution?
I rate the scalability of NewgenONE at about seven or eight out of ten. It is scalable and can handle a large number of users.
How are customer service and support?
The technical support from NewgenONE is rated as six or seven. While they provide assistance, there is room for improvement.
Which solution did I use previously and why did I switch?
We did evaluate other vendors before choosing NewgenONE, but we preferred its advantages.
How was the initial setup?
The initial setup process can be challenging without IT personnel. It requires technical skills to set up correctly.
What about the implementation team?
We have a team of four to five people who handle the deployment and maintenance of the solution.
Which other solutions did I evaluate?
We evaluated other vendors before settling on NewgenONE.
What other advice do I have?
NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requires considerable improvement in certain areas.
AMAN J.
One of the best platform
Reviewed on Nov 13, 2023
Review provided by G2
What do you like best about the product?
The simplicity to use it and the way it is userfriendly
What do you dislike about the product?
Nothing as of now, somwtime its laggy but that is very limited
What problems is the product solving and how is that benefiting you?
Simplicity
Anudeep N.
Digital Transformation
Reviewed on Oct 23, 2023
Review provided by G2
What do you like best about the product?
The transformation of the world into digital which achieved great mile stones of turning the users to digital
What do you dislike about the product?
It should reach every user that can halp the company to increase its capabilities
What problems is the product solving and how is that benefiting you?
Its solving us by making the things into digitialzation from old files manual using way.
Rahul C.
Nice
Reviewed on Oct 19, 2023
Review provided by G2
What do you like best about the product?
New and improved. Better navigation and customer support.
What do you dislike about the product?
User Interface could have been much better
What problems is the product solving and how is that benefiting you?
Ease of access and sustainability