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    Paragon

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    Sold by: Paragon 
    The Integration Infrastructure Platform for scaling your AI or B2B product's connectors, from high-volume ingestion to real-time automation use cases.

    Overview

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    Every tool your customers use is a tool you now have to integrate with, and building those integrations in-house never ends. That means months of engineering per connector, then a permanent maintenance tax as provider APIs change, webhooks fail silently, and one customer's bulk job takes down your sync at 2 a.m.

    Paragon is the integration infrastructure for AI agents and SaaS products. Your team builds on one platform instead of rebuilding auth, connectors, event handling, and data pipelines from scratch, and ships native integrations in days instead of months. Paragon runs inside your product under your own brand, so your users connect their tools without ever leaving your app. Trusted by teams at Zendesk, Postman, Copy.ai, and Jasper.

    One platform for every way your product and agents integrate

    • ActionKit: tools and triggers for AI agents. Give your agents thousands of pre-built actions across hundreds of apps (create a Jira issue, update a Salesforce record, send a Slack message) through one natural-language tool-calling API, and subscribe to real-time events from those same apps with a single call. No schemas to research, no endpoints to hunt.

    • Managed Sync: permission-aware ingestion for RAG. Continuously sync your customer's data from Google Drive, Notion, Confluence, and dozens more into your RAG pipeline. One API call backfills the full history and keeps it fresh, and Paragon indexes each source's permissions so your AI only ever surfaces what a user is allowed to see.

    • Workflows: custom logic when you need it. Build event-driven, multi-step automations with a visual builder, and drop to code for the hard parts.


    Built for production, and for your security team
    Paragon is SOC 2 Type II, GDPR, and HIPAA compliant, with encryption in transit and at rest, VPC deployment available, tenant data isolation, full event logging and audit trails. Our Permissions API normalizes every provider's permission model behind one interface, so you control exactly what each connected account and agent can access. Under the hood: billions of requests a month, durable jobs, at-least-once delivery with automatic retries, and observability you can actually debug from.

    Extensible to anything you could build yourself
    Paragon is built on primitives, not a fixed schema. When an off-the-shelf connector does not cover an edge case, you build a custom one with full control over the data model, instead of forcing your use case through someone else's schema or waiting on their roadmap. Engineers get back dozens of hours a week and stop maintaining connectors, and your customers get the integrations they have been asking for without a quarter of lead time.

    Stop rebuilding integration infrastructure from scratch. Ship what your product and your agents need, and put your engineers back on your actual product.

    Highlights

    • Tools and triggers for AI agents: Give your agents thousands of pre-built actions across hundreds of apps, plus real-time event triggers, through one API.
    • Permission-aware RAG ingestion: Sync your customers' data into your RAG pipeline with each source's access rules enforced, so your AI only surfaces what a user can already see.
    • Built for production, extensible to anything: Build on managed, secure infrastructure (SOC 2 Type II, HIPAA, GDPR, VPC-deployable, billions of requests a month), and when an edge case isn't in the catalog, build a custom connector and own the data model.

    Details

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    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Platform Fee
    Includes platform features
    $30,000.00

    Vendor refund policy

    Customer will pay to Paragon the fees and other amounts stated in the applicable Order Form (Fees). Except as expressly outlined in this Agreement, all payments are non-refundable.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Vendor support

    Depending on the plan, ongoing support and assistance are provided via email and Slack. 


    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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