Sold by: Cisco Systems, Inc.
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Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
4.5
Overview
Duo Premier is our most comprehensive security-first IAM solution. Get complete zero trust access for every application and enable VPN-less remote access to private resources. Includes everything in Duo Essentials and Advantage, plus:
Duo Network Gateway: provide VPN-less remote access to private applications hosted on-premises or in multi-cloud environments while enforcing zero trust security principles. Enable secure, seamless SSO access to internal web applications (HTTPS) and servers via SSH, RDP, and SMB.
Endpoint Agent Verification: Limit device access to applications based on presence of an endpoint protection product (CrowdStrike, SentinelOne, Cisco Secure Endpoint, etc.).
Before subscribing, you are required to sign up on the Duo website https://signup.duo.com to create a Duo ID. For questions related to product, pricing or private offers, reach out to our team at sales@duo.com
Highlights
- Duo Premier is a comprehensive, security-first IAM solution that delivers unified protection against identity-based threats, leveraging AI and Identity Intelligence for continuous monitoring and proactive response across all authentication events.
- Provide seamless, VPN-less remote access to private, on-premises, and cloud applications through Duo Network Gateway, enforcing zero trust security principles and providing secure SSO for internal resources.
- Duo Premier strengthens access control by performing endpoint protection checks, ensuring only devices with approved security products can access applications, while simplifying management and reducing overall costs.
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Dimension | Description | Cost/12 months |
|---|---|---|
Duo Premier | per 50 users | $5,400.00 |
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Customer reviews
SreejeshSoman
Multi-factor access has strengthened identity security and provided deeper risk visibility
Reviewed on Jun 10, 2026
Review from a verified AWS customer
What is our primary use case?
I have completed a couple of installations for SSO or MFA using Cisco Duo , and it is possible. I have been working with Cisco Duo for nearly three years. Mostly, I have implemented it for MFA or SSO use cases, along with all these secure platform or user platform, especially for email security platform or user company or organization access security platform.
Cisco Duo mainly serves as a security layer and a central control point, integrating with other security products. It is mostly integrated with other security products, especially Cisco Duo along with the Cisco security platform or Cisco fabric. Obviously, seamless integration will be possible. However, I am not sure about Cisco Duo's integration with other platforms as I have not done any integration of Cisco Duo with other platforms.
In terms of deployment, I would say Cisco Duo is straightforward for the Cisco workload, with easy deployment. However, for other use cases, I do not think it will be that much easy, but I do not have personal experience; that is based on normal readings of marketing information.
As for the deployment model, Cisco Duo works for hybrid, on-prem, or cloud platforms. Use cases and customer setups, like customer IT infrastructure, do not matter; the exact use case will be served if we evaluate it the right way.
What is most valuable?
The advantages of Cisco Duo include three categories: Essential, Premium, and Advantage. All these features may vary depending on these license SKUs. MFA is the primary use case for Cisco Duo. Phishing-resistant authentication based on the end-use, end-device profile is another use case, and obviously, ZTNA , or zero-trust security, addresses user identity, device health, and location. All those aspects are another advantage or another use case.
Cisco Duo improves the visibility into identity-based risks, especially with the report for failed logins and authentication attempts. That provides more insight about our network and the users and how they are using our network. These are the two major features when we discuss the visibility part on Cisco Duo. Then obviously there is device compliance and user activity, but especially authentication attempts and failures and logins will give more insight to the IT team to secure their devices and their IT infrastructure.
In terms of operational efficiency, using Cisco Duo helps organizations or management secure their workload. Also, they can reduce security threats, which will help them protect their financial partners.
What needs improvement?
When discussing areas for improvement in Cisco Duo, especially for Secure Access, I noted that the licensing structure could be better and more user-friendly. During a POC for some use cases, especially on SAML use cases, we could see gateway-level rejection being possible, but we are unable to get a list of how many emails have been rejected from the gateway level. If we could obtain those kinds of insights when integrating Cisco Duo for SAML integration, such as Google Workspace or Microsoft 365, it would help us.
For how long have I used the solution?
I have been working with Cisco Duo for nearly three years.
What do I think about the stability of the solution?
Regarding stability and reliability of Cisco Duo, I would say it is 99.9% reliable and stable.
What do I think about the scalability of the solution?
Cisco Duo will adopt to growing needs for the company, offering more expandable possibilities for customers.
How are customer service and support?
For customer support, I would rate Cisco Duo the same as Secure Access, as nine points out of ten.
Which solution did I use previously and why did I switch?
Before implementing Cisco Duo, my clients were particularly concerned about phishing or credential-based attacks, typically involving user password theft or fake logins and credential stuffing.
As far as I understand from our conversation, my clients usually choose Cisco Duo as a comprehensive identity security platform, not only as a standalone MFA.
What was our ROI?
Regarding return on investment for Cisco Duo, it is possible to observe a good ROI because, from a security standpoint, Cisco Duo provides more ROI since its rich features help customers avoid using multiple agents. The single agent could secure their entire endpoints.
What other advice do I have?
I have never worked with AWS Marketplace and do not have experience with their marketplace.
Regarding AI integration in Cisco Duo, I did not go through the AI part of Cisco Duo, but as per my theoretical knowledge, it will help us to get protection. Cisco Duo will help us with some sort of AI security part as well.
As previously mentioned for Cisco Secure Access , my clients using Cisco Duo do utilize AWS as the main cloud provider.
Cisco Duo contributes to clients becoming more resistant to phishing attacks because its device health check before authorizing to the network helps us ensure clean device access to our network. If that device is compromised, it will obviously be quarantined and will resist connecting to our network. That will help us.
I would say Cisco Duo helps to evolve the IAM strategy from simple authentication to a more comprehensive identity security platform, as mostly all these SSO or MFA is for protecting from these simple authentication parts. Cisco Duo integrates well into the environment, acting not only as a security layer but also as a central control point that integrates with various other products.
I give this review an overall rating of ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Charles A
Strong multifactor security has reduced login issues and has improved user activity insight
Reviewed on Jun 10, 2026
Review from a verified AWS customer
What is our primary use case?
We are not using Cisco Duo for general purposes. Our requirements for a specific project show that we need Cisco Duo , which provides geo mapping and displays where the user will be putting the MFA and getting the MFA, so it will map the geolocation, everything.
Using Cisco Duo, we do not get many calls, which we can attribute to this being a cloud-based service. We have tried some on-premises solutions, but when compared to this one, the performance is outstanding.
We have used Cisco Duo only for MFA purposes, but I do not think they will implement AI features soon; perhaps it will come in the future.
What is most valuable?
Cisco Duo is our focus.
It is a powerful tool; the only issue is the price is too high when compared to other MFA solutions.
The stability and good performance of the MFA are notable since it responds within seconds, and perhaps the algorithm is good when compared to other providers' MFA algorithms.
The reports and other information are very good because they will gather more insights about user activities.
With MFA, it definitely identifies the user since it comes from the mobile.
MFA is critical because without it, anybody can share their password and log in anytime. Tracking users becomes very difficult, especially regarding who has logged in. Now, they cannot share credentials as easily.
What needs improvement?
The problem is a user cannot remove Cisco Duo because they are not granted the privilege to do so; they need to use it. If they try to remove it, the application or service will not function because the MFA will not reach it.
The only issue is the price is too high when compared to other products; Cisco Duo's pricing is high.
For how long have I used the solution?
We implemented these solutions two to three years ago.
What do I think about the stability of the solution?
The only issue is the price is too high when compared to other products; Cisco Duo's pricing is high.
What do I think about the scalability of the solution?
On the technical side, Cisco Duo sounds solid.
How are customer service and support?
If we need a specific feature or application, we have an account manager from Cisco, and I can reach them directly.
Which solution did I use previously and why did I switch?
Since we are using the same product only, we have stopped using SolarWinds.
Approximately three months ago, we started using Datadog .
We are using Cisco Duo and ThousandEyes as well.
How was the initial setup?
Implementation and roll-out processes are simple; mostly the same across platforms.
What about the implementation team?
We have purchased directly through their official channels.
What was our ROI?
The technology is evolving, and we need to adopt the technology, otherwise we are outdated. This technology started now, and while it will not completely replace human efforts, it has reduced about 50% of the workload.
Which other solutions did I evaluate?
When you compare products, Cisco Duo is costly; other products' prices are lower, but the stability of their products does not match that of Cisco Duo.
Too many products are in the market.
What other advice do I have?
We are using some of the services; we have mapped Cisco Duo MFA, but not for all products.
Not only Cisco Duo, but all products must develop their side to avoid becoming outdated; the technology landscape is evolving rapidly with new things. They should create new products and features to survive in the industry.
AI-related technologies are more efficient now; reporting should be automated instead of requesting all these details manually. They should find and send reports to us.
Without AI, no product will emerge in the future; all products will arise from AI technologies.
That feature should be present in every product. My overall rating for this product is 8.8.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Karrie Westmoreland
Centralized access has improved security and visibility but pricing and setup still need work
Reviewed on Jun 04, 2026
Review provided by PeerSpot
What is our primary use case?
I use Cisco Duo for device management and logging in. We also use it for applications and single sign-on, and we have Duo Central for logging into our applications.
What is most valuable?
My favorite feature about Cisco Duo is the tiles, which we use for logging into all of our applications. We have a single point of management for all of our applications that we use to log into.
Cisco Duo has improved our operational efficiency and reduced costs in areas including authentication, IT support, and security operations. It performs its job for everything we're using it for. I would say it saved us from many incoming risks regarding fake devices. Our applications are secure, and anything that didn't offer security, we were able to secure, which was great.
What needs improvement?
Cisco Duo could improve in the area of applications. The generic option is what we've had to use for 90% of our needs. They don't have many pre-existing applications, so we have to do everything ourselves.
The product is great, but it is somewhat overpriced and overcomplicated. There are things they could improve; it feels somewhat archaic compared to other products.
For how long have I used the solution?
I have been using this solution for about two years.
What do I think about the stability of the solution?
Regarding the stability of Cisco Duo, I experienced lagging, crashing, and downtime a few times, but they did send out warnings. They came back up within a reasonable amount of time, so I would say they are really good about that.
What do I think about the scalability of the solution?
For scalability, Cisco Duo is quite good. I don't run into any problems with it, and they are pretty good about that.
How are customer service and support?
I have never contacted technical support for Cisco Duo.
Which solution did I use previously and why did I switch?
We were concerned about credential-based attacks before we decided to implement Cisco Duo. We have our own solution that goes through Mail Assure.
How was the initial setup?
The initial deployment of Cisco Duo was difficult because setting up the original single sign-on was challenging.
It took me several hours across several days to deploy Cisco Duo for the first time because I kept giving up on the single sign-on. It was frustrating.
What about the implementation team?
One person can deploy Cisco Duo.
What was our ROI?
Cisco Duo's visibility into identity-based risk has been really good. We conducted a practice scenario with something similar to spamming, where you get one request and then another one immediately. You assume it's legitimate, but it's not, and you pass it anyways. You could have been lazy about it.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of Cisco Duo, we are actually leaving because of that. It's something that we are not going to continue with due to the cost.
Which other solutions did I evaluate?
NinjaOne is our choice because it has everything all together in one package. It's at a more favorable price point, and it is easier to manage everything.
What other advice do I have?
I didn't have anything from Cisco Duo regarding phishing attacks that I remember. I don't receive emails from them or any warnings that I recall. I don't remember them reaching out to us about that at all.
We do offer Cisco products as part of our package as an MSFP, but we no longer have an official partnership.
My overall review rating for Cisco Duo is 6.
reviewer2848827
Strong authentication has reduced password issues and improves daily security operations
Reviewed on Jun 04, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Cisco Duo is authentication. Currently, I am only using Cisco Duo for authentication, which is the first piece. I cannot comment on the whole architecture because I don't work on that team. I would say I'm using Cisco Duo as an added security layer.
I can only talk to the human identities because that's the use case I have seen. I don't think we have, or at least I don't know if we have deployed it for the agentic use case.
What is most valuable?
The feature I like the most about Cisco Duo is the iWatch.
The benefit of using Cisco Duo's features for my organization is better security. We don't have to worry about changing passwords very often and things of that nature. Overall, it improves our security posture.
What needs improvement?
To improve Cisco Duo, wherever the team can try to reduce the number of clicks an end user needs to go through to authenticate would be good. Otherwise, I think it's pretty flawless.
For how long have I used the solution?
I have been using Cisco Duo for maybe six years.
What do I think about the stability of the solution?
In all my years of using Cisco Duo, I've had maybe a couple of issues here and there, but there are so many different options to authenticate using Cisco Duo, so if one is not working, I can always revert to another. Thus, we've been able to work around things, and they come back up pretty soon as well. I think it has performed better than any other cloud platform.
What do I think about the scalability of the solution?
Cisco Duo has scaled well with the growing needs of my organization, and because it's a cloud-based platform, we haven't really had any issues scaling the solution. It's been fairly seamless.
How are customer service and support?
I'm sure Cisco Duo's customer service and technical support are great, but I haven't had to call them, which is a good thing.
On a scale from one to 10, I would rate Cisco Duo's customer service and technical support a 10 just because I haven't had to use them, but I'm sure they are top-notch because they are a Cisco-based company.
Which solution did I use previously and why did I switch?
Prior to adopting Cisco Duo, I don't think we used anything else beforehand in my company, but I've used other products whenever I've accessed things that other companies are hosting. I've used Okta and Microsoft, which are not very seamless compared to Cisco Duo.
What about the implementation team?
I was not part of the deployment team, so I can't really comment on that, but as an end user, my experience with Cisco Duo was pretty seamless.
What was our ROI?
Cisco Duo has definitely improved my operational efficiency and reduced costs in areas like authentication and IT support, as evidenced by a reduction in security tickets since we don't see too many password change requests or forgotten password calls anymore. Everything is Cisco Duo authenticated these days, so that has been a very positive change.
What other advice do I have?
If Cisco Duo were removed, I guess we will have to use an inferior product from somebody else. I don't know how that's going to impact the end-user experience, but it's probably going to be worse.
I'm not sure exactly how Cisco Duo has helped our organization become more resilient to phishing attacks, so I'm probably not the right person to ask that question. But I'm guessing because most of our apps are secured behind Cisco Duo for authentication, that helps overall with phishing.
Before implementing Cisco Duo, I was concerned about increasingly sophisticated phishing or credential-based attacks, but because Cisco Duo keeps up with all those threats and things of that nature, we feel fairly secure using Cisco Duo.
As my organization adopts and deploys AI agents, most of the platforms we are deploying are secured behind Cisco Duo authentication. I'm not sure if deploying the agents includes Cisco Duo for those agents or not, but all those platforms we are using are secured behind Cisco Duo for authentication.
Looking back, Cisco Duo has helped me evolve my IAM strategy from simple authentication to a more comprehensive identity security platform, though right now, the only use case I know is more human identification purposes. I'm pretty sure my company is looking into deploying it for agentic AI as well. Cisco Duo has helped me evolve my IAM strategy.
When evaluating my identity strategy, I was not looking for a standalone MFA tool but rather a comprehensive identity security platform. I'm pretty sure we selected Cisco Duo because of its capabilities, not just for authentication, but for the overall solution. I think Cisco Duo represents more of a comprehensive security solution rather than just a standalone MFA tool.
The end-user experience stood out to me in my evaluation process, which is why my company selected Cisco Duo. The key capabilities beyond MFA that led me to choose Cisco Duo as my primary identity security partner include the end-user experience and the MFA piece, as well as the fact that Cisco has many other security solutions and is a very trusted company. That helps the overall story because all the other solutions work seamlessly together, making Cisco Duo a great solution.
We have expanded our usage of Cisco Duo. On a scale from one to 10, I would rate Cisco Duo overall a 10 and advise other organizations to go for Cisco Duo. They've been solid over the years, and they innovate and come up with better security every time. I would give them a 10 out of 10. I would also say don't compromise on such a crucial security posture item by getting something that's free but also far less secure, like Microsoft. My overall review rating for Cisco Duo is 10 out of 10.
reviewer2848824
Authentication has become seamless as push approvals cut costs and simplify everyday access
Reviewed on Jun 04, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Cisco Duo is authentication.
What is most valuable?
The feature I like the most about Cisco Duo is App Push.
Cisco Duo's App Push feature allows me to authenticate from my Apple Watch.
Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations, as the ability to use App Push eliminated the need for text messages and additional costs for messaging, also lowering IT support costs because of the simplicity for the end-user experience.
What needs improvement?
I cannot think of any improvements or additional features that should be included in the next release of Cisco Duo.
However, I would say that Microsoft is somehow making it harder for Cisco Duo to do its job seamlessly with some of the hooks that Microsoft has in the OAuth connection.
For how long have I used the solution?
I have been using Cisco Duo for 15 years.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues with Cisco Duo.
What do I think about the scalability of the solution?
Cisco Duo scales well with the growing needs of my organization, as the fact that Cisco is continuing to invest in Duo and bring things such as agentic authentication to the table allows us to continue using Cisco Duo.
I am not aware of any expanded usage of Cisco Duo yet.
Which solution did I use previously and why did I switch?
Prior to adopting Cisco Duo, I was not using another solution to address similar needs, as Cisco Duo was the first two-factor authentication that I am aware of us using.
What about the implementation team?
As my organization adopts and deploys AI agents, we have a team tackling the issue of agentic IAM to ensure that these non-human identities are secure, and Cisco Duo is a key part of the authentication strategy.
What was our ROI?
Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations, as the ability to use App Push eliminated the need for text messages and additional costs for messaging, also lowering IT support costs because of the simplicity for the end-user experience.
Which other solutions did I evaluate?
I do not recall what other solutions we were considering before selecting Cisco Duo, but I think we made a good choice with Cisco Duo.
Microsoft was not one of those we considered; my search predates Microsoft's offerings in identity.
What other advice do I have?
If Cisco Duo were removed, the impact on my ability to manage and secure access across my entire identity ecosystem would be that I would have to use something else.
I have no idea what steps my organization has taken to become more resistant to phishing attacks, and I am unsure how Cisco Duo's broader security approach has contributed to that effort.
I have no idea what types of phishing or credential-based attacks I was concerned about before implementing Cisco Duo, and I do not know how those threats have evolved.
Thus far, to my knowledge, we are using Cisco Duo primarily for human users, and I do not know that we have started for agentic users.
Cisco Duo has helped me evolve my IAM strategy from simple authentication to a more comprehensive identity security platform, as the more capable platform offers us more capable features.
When evaluating my identity strategy, I was initially looking for a point product, but as Cisco Duo has evolved from a point product into more of a platform, it has become more useful.
I rate this review a 10.