Overview

Product video
InfraSOS Active Directory Self-Service Password Reset Tool
A self-hosted web portal that lets employees securely reset forgotten passwords, unlock accounts, and update their Active Directory profiles - without calling the helpdesk. Deploy as an AMI on AWS, join it to your domain, and give users instant, policy-compliant password recovery from any browser.
Why InfraSOS
- Self-hosted, zero cloud dependency. Your identity data never leaves your AWS environment. Unlike cloud-dependent competitors, InfraSOS runs entirely within your VPC, giving you full control over credential flows and network boundaries.
- No agents required. The portal communicates directly with your Active Directory domain controllers - no endpoint agents to deploy or maintain across your fleet.
- Deploys in minutes. Launch the AMI, join the instance to your domain, configure via browser, and your users can start resetting passwords the same day.
See the Pricing tab for current metered rates based on your deployment.
Core Features
- Self-Service Password Reset. Users reset their own passwords via a secure web portal, any time and from any browser, validated against your existing AD domain password policy.
- Password Policy Enforcement. Every reset is checked against your Active Directory complexity and minimum length rules automatically.
- Password Expiration Notifications. Schedule automated emails reminding users to change passwords 14, 7, and 3 days before expiry, with fully customizable templates.
- Employee Search Portal. An internal directory lets users find colleagues by name, department, job title, email, manager, phone, office location, and last logon date.
- Self-Service Profile Updates. Users update their own AD attributes - mobile, office phone, city, state, street address, postal code, and more. Control edit permissions via AD security groups.
- Remote Desktop Password Change. VDI and RDP users change passwords directly through the portal so remote sessions stay synchronized.
- Active Directory Reports. Admins run reports on disabled users, expired passwords, never-expire passwords, users who never logged on, inactive users (60+ days), and export to CSV.
- Active Directory Management. Enable or disable accounts, reset passwords, and take action directly from reporting views.
- Admin Dashboard. A single overview of user accounts, password expiration status, and account activity across your domain.
- Branding and Customization. Customize the portal header, icons, text, and notification email templates to match your organization.
Use Cases
- Healthcare shift workers locked out mid-shift can reset passwords from a shared kiosk without waiting on IT, minimizing patient care disruption.
- Remote and hybrid teams across 500 to 5,000 seat environments recover access instantly without timezone-dependent helpdesk availability.
- VDI environments in call centers and education labs keep credentials current with in-portal password changes that sync remote sessions.
- IT administrators gain quick visibility into expiring passwords, inactive accounts, and disabled users to maintain security hygiene.
- All employees benefit from a searchable company directory to find colleagues and their contact details.
Security and Access Control
- Portal traffic secured with HTTPS and SSL certificate support.
- Access to self-update and administrative functions governed by Active Directory security groups.
- Password changes enforced against your existing AD domain complexity and length policies.
- Self-hosted architecture means identity data stays within your own AWS environment.
Deployment Overview
InfraSOS is delivered as an AMI on AWS. Launch the instance, join it to your Active Directory domain, and configure the portal through a browser-based setup wizard. The instance communicates with your domain controllers over standard AD ports. See the Pricing tab for metered pricing details.
Getting Started
Deploy an EC2 instance using this AMI, Add to your domain, then follow our post deployment guide on: https://support.infrasos.com/article/14-infrasos-self-service-password-reset
Highlights
- Self-Service Password Reset - Self-Hosted and Secure: Users reset passwords and unlock accounts instantly from any browser without helpdesk involvement. Because InfraSOS is entirely self-hosted within your AWS environment, credential data never leaves your network - unlike cloud-dependent alternatives. Every reset is automatically validated against your existing Active Directory domain password policy for complexity and length.
- Proactive Password Expiration Notifications: Automated email reminders alert users 14, 7, and 3 days before their password expires, with fully customizable templates. By prompting action before lockout occurs, organizations reduce account lockout incidents and the associated helpdesk burden, keeping employees productive without IT intervention.
- Active Directory Reporting and Admin Management Portal: Administrators gain instant visibility into disabled users, expired passwords, never-expire accounts, inactive users (60+ days), and users who have never logged on - all exportable to CSV. Take direct action from report views to enable, disable, or reset user accounts without switching tools or opening separate consoles.
Details
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You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
- ...
Dimension | Cost/hour |
|---|---|
t3.medium Recommended | $0.13 |
t2.micro | $0.13 |
t3.micro | $0.13 |
r5.24xlarge | $0.13 |
p3.8xlarge | $0.13 |
m6i.32xlarge | $0.13 |
x2iedn.32xlarge | $0.13 |
p5.48xlarge | $0.13 |
r5.8xlarge | $0.13 |
r5.large | $0.13 |
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
New Windows OS updates, Simply run Windows update to install the latest OS security patches.
Additional details
Usage instructions
Once you've deployed the EC2 instance, log in via RDP. To do this, navigate to Instances within the AWS console and select the newly created instance. From the menu options select Connect / RDP Client / Get Password
Username is: Administrator
Once logged in via RDP, follow our setup guide: https://support.infrasos.com/article/14-infrasos-self-service-password-reset
Support
Vendor support
Support Channels
InfraSOS provides technical support for the Active Directory Self-Service Password Reset Tool through the following channels:
- Email: support@infrasos.com
- Support Portal: Submit a ticket at https://support.infrasos.com
Getting Help
For assistance with deployment, configuration, troubleshooting, or general product questions, contact the support team via email or the support portal. Include your AWS account ID, instance details, and a description of the issue to help expedite resolution.
Refunds
For billing inquiries or refund requests related to your AWS Marketplace subscription, contact the InfraSOS support team via email with your subscription details.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.