Overview
Formbricks is a privacy-first, open source Experience Management suite designed to help organizations collect and analyze user feedback across websites, apps, and digital touchpoints with ease and full data control. Ideal for product managers, UX researchers, and growth teams in SaaS, e-commerce, healthcare, finance, nonprofits, and government sectors, Formbricks empowers teams to improve customer satisfaction and product adoption while ensuring compliance with data privacy regulations.
Key features include:
-
Open source platform with cloud or self-hosted deployment options for maximum flexibility and GDPR compliance
-
Easy embedding of customizable surveys in websites, emails, and apps without heavy developer involvement
-
Pre-built templates for onboarding, churn analysis, product-market fit, and feature feedback to accelerate research
-
No-code setup for tracking user actions and triggering targeted surveys based on advanced segmentation
-
Dashboard for monitoring individual feedback and aggregated insights with partial submission tracking
-
Seamless integration via simple script tags or NPM packages compatible with React, Vue, and Svelte
-
Extensible and customizable to fit unique organizational needs without vendor lock-in
Formbricks reduces engineering workload while delivering actionable insights that drive retention, revenue, and user experience improvements. Its open source nature ensures transparency and independence, making it a trusted choice for teams prioritizing security and user-friendliness. With fast setup and no credit card required, Formbricks easily fits into existing tech stacks to help you listen, learn, and grow.
Highlights
- Largest open source experience management platform world worde. Run through any compliance review by self-hosting or using our compliant EU Cloud.
- Gather data with surveys and via API, Webhooks and other integrations. Build AI-enriched dashboards to measure the experience you provide to customers, citizens, patients or employees.
- Flexible cloud or self-hosted deployment with easy integration into existing tech stacks.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Formbricks Scale | Introductory plan with initial volume of responses and access to some functionality. | $1,000.00 |
Formbricks Enterprise | Comprehensive Enterprise plan with SLA, white-glove support, full range of features incl. on-premises AI deployment. | $5,000.00 |
Vendor refund policy
For refund inquiries, please contact us at hola@formbricks.com .
How can we make this page better?
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We offer a wide range of support, from comprehensive consulting our Experience Management best practices to self-hosting support for on-premises deployments. For support, please contact us at hola@formbricks.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.