Overview
Saleschat Chat Interface
Overview Saleschat enables businesses to build intelligent customer workflows that respond to CRM events and customer conversations in real time. Instead of relying on static automation, teams can create AI-powered workflows that qualify leads, collect information, trigger follow-ups, update CRMs, and seamlessly hand conversations over to humans whenever needed.
Key Features: Event-Driven Customer Workflows
Create automated customer journeys triggered by:
- CRM events
- Customer chat interactions
- Lead status changes
- Customer responses
Automatically orchestrate actions across your sales and customer success workflows.
AI Workflow Builder
Design AI-powered workflows that can:
- Qualify leads
- Ask contextual questions
- Collect customer information
- Trigger follow-up actions
- Update CRM records
- Execute multi-step business processes
No complex coding required.
Human-in-the-Loop
Keep humans in control when AI reaches its limits.
- Escalate conversations instantly
- Transfer complete conversation history
- Allow agents to review and intervene
- Maintain service quality for high-value customers
Ideal For:
- B2C Sales Teams
- Customer Success Teams
- Support Operations
- Financial Services
- Insurance
- Education
- Healthcare
- Businesses handling high volumes of customer conversations
Solution Overview: The platform combines AI-driven automation with human handoffs and built-in compliance workflows. Agents operate securely across multiple channels, integrate directly into enterprise CRMs, and deliver measurable outcomes: higher conversion rates, faster response times, and lower sales operating costs.
Key Features: Intelligent AI agents that qualify, follow-up, convert, and onboard leads Integration with Salesforce, HubSpot, Zoho, and other CRMs via APIs and webhooks Human handoff capability with full conversation and document history Compliance by design: consent tracking, redaction rules, role-based access Real-time revenue analytics for campaigns, agents, and cohorts Secure omnichannel communication across WhatsApp Business (WABA), voice, email, and web chat Automated document collection and verification workflows Custom AI journey builder for lead-to-onboarding automation
Benefits:
- Reduce cost of acquisition (CAC) by up to 40%
- Boost lead conversion and reply rates by 50%
- Cut turnaround time on document completion and verification by 75%
- Achieve faster onboarding and compliance with zero operational disruption
- Scale customer engagement instantly without adding human staff
Target Audience & Use Cases: Ideal for BFSI enterprises, fintechs, telecom, and large B2C organizations managing regulated or high-touch sales processes. Common use cases include loan application journeys, insurance policy onboarding, investment advisory funnels, and e-commerce high-value lead nurturing.
Why Choose Saleschat: Trusted by enterprises with over 10 million+ customer journeys completed. Saleschat delivers secure, compliant, and scalable AI sales automation tested across BFSI and telecom operations globally. Hosted securely on AWS, the platform supports ISO and DPDP compliance, with guaranteed data residency options. Built for enterprise scalability and compliance-first AI automation.
Call to Action: Transform your sales efficiency and revenue outcomes. Book a demo at https://saleschat.pro/contact to experience AI-led B2C acquisition automation. Enterprises typically go live within two weeks and see measurable ROI within one quarter.
Highlights
- Enterprise-grade AI agents that deliver measurable revenue outcomes Pre-integrated with Salesforce, HubSpot, Zoho and Custom CRMs/Dialers via API/webhooks.
- Event-Driven AI Workflows - Automatically trigger customer workflows from CRM events and live customer conversations.
- Human-in-the-Loop Automation - Let AI handle repetitive tasks while seamlessly routing complex cases to human agents.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/36 months |
|---|---|---|
Custom Contract | Contact us for a private offer | $360,000.00 |
Premium Support | Premium Support provides prioritized assistance with rapid response times, including 1-hour response for Priority 1 (P1) incidents and 4-hour response for Priority 2 (P2) and lower. Support is available 8x5 for standard issues and 24x7 for high-impact incidents, with access via phone and email. Premium Support also includes assistance with third-party technology integrations, such as CRM platforms. | $3,600.00 |
Customer Success Manager | Customer Success Management (CSM) provides a dedicated strategic partner to help maximize the value of your Saleschat.pro investment. Your Customer Success Manager works closely with your team to align platform capabilities with business objectives, optimize workflows and communication templates, monitor key performance metrics through regular business reviews, manage user access and security best practices, gather actionable customer feedback, and guide the implementation of new business requirements. This proactive engagement ensures continuous optimization, strong platform adoption, and long-term business success. | $43,200.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Human In The Loop Platform Fee - Enterprise SKU for BFSI | $25.00 |
Vendor refund policy
No Refunds.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: info@saleschat.pro
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.