Sold by: TELUS Digital
Secure your enterprise against identity-based threats with TELUS Digital's comprehensive Identity and Access Management (IAM) solutions. We help organizations establish robust identity governance, implement privileged access management, and secure emerging agentic AI systems across AWS, SaaS applications, and on-premises infrastructure.
From identity governance and secrets management to workforce identity and customer identity management, we deliver end-to-end IAM transformation. Our vendor-agnostic approach, proven methodologies, and emerging threat expertise ensure your enterprise achieves secure, scalable identity management aligned to business objectives and regulatory requirements—including protection against agentic AI threats.
Overview
TELUS Digital's Unified Identity & Access Management (IAM) service delivers comprehensive identity governance, access control, and emerging threat protection across your entire enterprise ecosystem - spanning AWS, multi-cloud, SaaS applications, on-premises systems, and hybrid infrastructure
Our end-to-end IAM approach includes:
COMPREHENSIVE ASSESSMENTS
- Enterprise IAM Readiness Assessment – Evaluate identity infrastructure, access controls, compliance alignment, and IAM maturity across all environments. Identify gaps and develop tailored transformation roadmap.
- Privileged Access Audit – Comprehensive audit of secrets management and PAM across all environments. Identify governance gaps and develop remediation strategy.
- Identity Governance Review – Assess governance frameworks, lifecycle management, audit capabilities, and compliance reporting. Develop modernization roadmap.
- Agentic AI Identity Risk Assessment – Evaluate readiness to secure AI agents and machine identities. Identify vulnerabilities and develop security strategy.
IDENTITY GOVERNANCE & ADMINISTRATION (IGA)
- Design and deploy comprehensive identity governance frameworks aligned to business objectives and regulatory requirements. Implement role-based and attribute-based access control (RBAC/ABAC), least-privilege access models, and automated access reviews. Deploy leading platforms (SailPoint, Saviynt, Microsoft, Ping Identity) with identity analytics and continuous optimization.
SECRETS MANAGEMENT & PRIVILEGED ACCESS MANAGEMENT (PAM)
- Develop enterprise-wide PAM strategy and deploy secrets management solutions (AWS Secrets Manager, HashiCorp Vault, CyberArk, Delinea). Establish privileged account governance, automated secrets rotation, just-in-time (JIT) access, and session recording. Provide co-managed or fully managed PAM operations.
WORKFORCE IDENTITY & ACCESS MANAGEMENT (WIAM)
- Design enterprise identity architecture spanning employees, contractors, developers, and third parties. Deploy leading platforms (Okta, Ping Identity, AWS IAM Identity Center) with SSO, MFA, passwordless authentication, and conditional access. Manage application access, SaaS integration, and third-party identity governance.
CUSTOMER IDENTITY & ACCESS MANAGEMENT (CIAM)
- Deploy leading CIAM platforms (Okta, Ping Identity, Auth0, AWS Cognito) aligned to business objectives and user experience. Establish customer identity lifecycle management, authentication, data protection, privacy compliance (GDPR, CCPA), and revenue optimization.
AGENTIC AI IDENTITY & ACCESS SECURITY
- Establish machine identity governance frameworks for AI agents and automated systems. Implement least-privilege access policies, automated credential rotation, advanced threat detection, and anomaly detection for AI agent behavior. Ensure governance and compliance for autonomous systems.
IMPLEMENTATION & TRANSFORMATION SUPPORT
- Design tailored IAM solutions aligned to multi-cloud architecture, on-premises infrastructure, and business objectives. Evaluate and select best-fit IAM technologies. Provide guided implementation, configuration, integration, data migration, change management, training, and phased rollout.
ONGOING MANAGED SERVICES & SUPPORT
- Identity governance operations, PAM operations, agentic AI identity operations, identity platform support, and quarterly business reviews. Continuous monitoring, policy enforcement, compliance monitoring, incident response, and optimization.
OUTCOMES
- Comprehensive identity governance across the entire enterprise ecosystem. Reduced identity-based security risks by 60-80%. Strengthened privileged access controls and secrets management. Improved compliance across regulatory frameworks (NIST, ISO, CIS, PCI-DSS, HIPAA, SOC 2).
- Secured agentic AI systems and machine identities. Accelerated IAM transformation with reduced implementation risk.
- Improved operational efficiency through automation and governance. Enabled secure innovation and digital transformation.
Highlights
- Establish comprehensive identity governance across your entire enterprise ecosystem—spanning AWS SaaS, and on-premises—reducing identity-based security risks by 60-80% and strengthening privileged access controls.
- Achieve regulatory compliance across NIST, ISO 27001, CIS, PCI-DSS, HIPAA, and SOC 2 with practical IAM frameworks, governance automation, and continuous compliance monitoring aligned to your business and regulatory requirements.
- Accelerate IAM transformation with reduced implementation risk using pre-built accelerators and proven methodologies—securing agentic AI systems, enabling secure innovation, and improving operational efficiency through automation and governance.
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