Tag: organizational change

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. —”The 12 Principles Behind the Agile Manifesto” In the early days of my career, the success of my IT projects was measured by delivering on time, within budget, and with sufficiently good quality. “Sufficient” often meant that hundreds of […]

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” —John Quincy Adams I have been privileged to meet executives from every sector, many with the newer title of “CDO.” The “D” usually stands for Digital or Data. Here’s my observation from seeing great CDOs in […]

We’re taught as managers that rigorous analysis and due diligence are a critical part of our jobs. There’s certainly comfort in spending the time to deeply analyze decisions before we make them. I don’t mean to question that received wisdom, just to point out that there’s a trade-off. Good managers need to do “the right […]

Your cloud migration was off to a good start: you set out with a clear plan, used the “Six Rs” to segment your workloads by the different strategies of moving to the cloud, and have closely tracked core metrics like number of applications migrated. However, your stakeholders have become increasingly doubtful as to whether the […]