Tag: Amazon Bedrock

The new open-source Amazon Lex connector for Cisco Webex Contact Center enables organizations to deploy AI-powered virtual agents within their existing Cisco environment without costly rebuilds, delivering natural voice interactions across 25+ languages while maintaining current workflows and systems. This integration combines AWS AI services including Amazon Lex, Amazon Polly, and Amazon Bedrock with Cisco’s contact center platform to provide immediate customer responses, reduce wait times, and allow agents to focus on complex interactions that require human expertise.

Inflectra, an AWS ISV Accelerate Partner, has developed Rapise—an AI-powered test automation platform that leverages Amazon Bedrock and Amazon Nova to address the testing bottleneck created by modern agentic coding tools. By automatically generating test scripts, adapting to application changes with self-healing capabilities, and providing intelligent defect detection, Rapise reduces QA cycle times by up to 70% while delivering audit-ready compliance tracking for regulated industries including healthcare, life sciences, and financial services.

Explore how to scale content enablement with generative AI. From rapid video localization to automated workflow management, learn practical ways to transform content operations and access resources to accelerate implementation through the AWS AI & Data Knowledge Center.

We’re excited to expand the Business Outcomes Xcelerator (BOX) program to Business Consulting and Advisory Partners, bringing specialized strategic expertise to help customers bridge the gap between AI investment and measurable business outcomes.

AWS Partner Central agents—available in the new AWS Partner Central experience—automate administrative tasks and streamline opportunity management, helping you accelerate co-selling, optimize funding, and move deals forward faster.

This post highlights how organizations can adopt Code Ocean to empower research IT and equip scientists with a scalable, reproducible research platform. We’ll also highlight a real-world case study from the Allen Institute and introduce how research IT delivers secure, compliant access to agentic AI with Trusted Agents, which was recently launched in Code Ocean 4.0.

Zafran’s Threat Exposure Management Platform, built on AWS services operationalizes continuous threat exposure management (CTEM) across hybrid-cloud environments addressing gaps that traditional periodic scanning can’t solve in today’s threat landscape. With attackers exploiting vulnerabilities within days or minutes, organizations need contextual, automated approaches. Learn how customers are achieving up to 94% reduction in critical vulnerabilities through Zafran’s prioritization and remediation workflows.

MoneySuperMarket found that searching for the right credit card is often overwhelming for customers. In partnership with Firemind and AWS, they built Money Concierge, an AI-powered assistant that provides personalized suggestions in natural language, in only 6 months. The solution has helped over 55,000 customers in their credit card journey achieving 93% positive feedback.

For COOs, generative AI isn’t just another technology—it’s a fundamental shift in how you lead and execute. The integration of Domo’s agentic AI with Amazon Bedrock transforms operational workflows from reactive to predictive, automating decisions while surfacing insights that drive measurable outcomes. By embracing this framework, you’re positioning your organization to lead with data-driven confidence and sustainable competitive advantage.

This post introduces SnapSoft’s AI gateway solution, which creates a fault-tolerant architecture by intelligently routing requests across multiple providers, AWS accounts, and Regions to ensure continuous operation even during peak demand. Learn how GDE-MIT, an EdTech platform serving thousands of students, migrated from a single-endpoint architecture to achieve high availability, substantial cost savings, and production-scale performance using this multi-provider approach.